Privacy policy
Last updated: October 24, 2024
This Privacy Policy explains how Velora Technical Group LLC collects, utilizes, and protects information gathered through our online storefront. We respect client confidentiality and adhere to straightforward principles regarding data integrity and security.
Information we collect
When you browse our catalog or place an order, we collect essential details necessary to serve your business. This includes contact information such as your name, corporate email address, billing and jobsite delivery addresses, and telephone number.
For commercial transactions, we collect payment verification tokens and order specifications. We also gather standard technical metrics such as device type, browser platform, and session telemetry to improve showroom navigation.
How we use your data
Your details are utilized strictly to process, manufacture, pack, and deliver commercial and home office furniture orders across the United States. We share delivery addresses with verified freight logistics partners solely to complete scheduled dock and curbside shipments.
We also reference your transaction history to provide order tracking alerts, generate invoicing documentation, and deliver responsive customer support. We do not sell or rent customer data to third-party brokers or advertisers.
Data storage and security
Customer records are maintained in encrypted cloud databases protected by transport layer security (TLS 1.3) protocols and strict role-based access management. Payment card details pass through tokenized processors and are never stored on our local web servers.
We retain customer records for the period required to fulfill transactional, tax, and freight accounting obligations, after which data is permanently purged or anonymized.
Customer rights and contact
You hold full rights under applicable state and federal privacy regulations to request an export of your personal information, update out-of-date records, or request complete account deletion from our active systems.
To submit a privacy inquiry or request data modification, reach out directly to our administrative team using the contact channels below.
Privacy administration contact
If you have any questions about this policy, wish to update your records, or need assistance regarding data compliance, please reach out to Velora Technical Group LLC through any of our official channels:
Velora Technical Group LLC, 2532 Kit Carson St, Sacramento, CA 95818, USA
Terms of service and commercial sales
Review the standards, procurement procedures, and legal terms governing all commercial and residential furniture orders placed with Velora Technical Group LLC.
Permitted use & account integrity
Our website and procurement platform are provided for commercial enterprises, design professionals, and individual purchasers seeking commercial and home office furnishings. By accessing this catalog or submitting an order, you agree to provide truthful business credentials and maintain the confidentiality of any purchaser accounts.
Unauthorized scraping, reverse-engineering of catalog structures, automated bulk queries, or interfering with ordering systems is strictly prohibited. Velora Technical Group LLC reserves the right to suspend account access or cancel orders originating from unauthorized automated access or suspicious procurement activities.
Product listings, specifications & pricing
We make every effort to display accurate timber grains, laminate finishes, metal powder coatings, and dimensional tolerances for all desks, chairs, conference tables, and storage units. Because wood grains and natural finishes possess inherent organic variations, actual furniture surfaces may display slight color and pattern differences from digital photography.
All dimensions are documented according to standard commercial furniture manufacturing guidelines. While we strive for zero errors, typographical mistakes, pricing oversights, or supply updates may occasionally occur. We reserve the right to correct errors and adjust orders or cancel unconfirmed purchases affected by verified pricing mistakes.
Order confirmation, B2B invoicing & acceptance
Submitting an order online or issuing a purchase order constitutes an offer to procure. Receipt of an automated checkout confirmation email indicates acknowledgment of your request but does not constitute formal acceptance of the sale.
Formal contract formation occurs once furniture items are allocated from regional fulfillment facilities and dispatched with tracking confirmation. For commercial accounts requesting net terms or formal B2B invoice billing, acceptance is conditioned upon routine credit clearance and formal purchase order counter-execution.
Limitation of liability & warranty scope
Furniture supplied by Velora Technical Group LLC is engineered for modern workplace duty, home office demands, and meeting environments. Except where prohibited by applicable state law, products are sold on an as-inspected basis without warranties beyond standard commercial durability representations.
In no event shall Velora Technical Group LLC, its officers, or freight partners be liable for indirect, incidental, or consequential damages resulting from project timeline delays, delivery scheduling shifts, or improper on-site furniture assembly. Our total aggregate liability remains limited to the purchase price of the specific product in dispute.
For legal documentation, enterprise contracts, or purchase inquiries, reach out to our legal and procurement team.